Maintenance Request
The TradeMark Residential Team is committed to providing exceptional customer service to our residents. Our maintenance team is available 24 hours per day if you have an Emergency Service Request. A member of our team will respond to all Routine service requests within 48 hours.
To submit a Routine Service Request Online Click Below:
Click For Online Maintenance Request
For Emergency Service Request call the appropriate number below and follow the emergency instructions:
| Briarcliff |
(919) 467-7311 |
| Village of Pickwick |
(919) 787-8014 |
| Hampton Village of Youngsville |
(919) 570-3444 |
| Hampton Village of Rocky Mount |
(252) 937-2822 |
| Sterling Park |
(252) 433-9200 |
| The Links at Thorndale |
(919) 690-1213 |
| Highland Vista |
(919) 528-7231 |
| Wintershaven |
(919) 828-9464 |
| Single Family Homes and All Other Properties |
(919) 510-4010 |
Emergencies services include:
- Flooding in unit
- Refrigerator not cooling
- Door lock problems where door can not be secured
- No hot water (longer than 24 hours)
- A/C problem if it is over 85
- Heat problems if under 55 degrees in unit
- Inoperable toilet if only one in unit
- Clogged tub drain if only one tub in unit
- Electrical problems (stove, lights out, breakers)
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